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Flowers for All, during this pandemic will always keep the safety of everyone in mind, gloves will be used at all times by the delivery drivers. For residential addresses, Flowers for All, will either knock or ring on the front door and then leave the arrangement securely, Alcohol will not be left and the customer will have to pay for a redelivery fee. A timed stamped photo will be accepted as proof of delivery.
For businesses, hospitals, aged care homes etc, Flowers for All, will leave the arrangement with the nurse or receptionist, a record of the nurse/receptionist's name and time will be recorded and accepted as proof of delivery..
These implementations are hoped to stop the spread of the COVID-19 pandemic, this will ensure that you the customer can send your loved ones fresh lovely blooms during these dark days. Flowers for All wishes everyone safety and happiness during the months ahead so that we can all enjoy a safe Christmas with all of our families intact. Keep Mum & Dad safe.
Flowers for All, reserves the right to make reasonable substitutions on flowers when a specific flower or flowers in an arrangement are out of stock, this also includes pots, vases, baskets etc. Flowers for All will always endeavour to create the arrangement to the shape, colour and size utilizing current flowers that are in stock, where this can't be done, then Flowers for All will contact the customer by email or phone. This also includes where the customer has time as a major consideration.
When an arrangement is of a single variety, and the colour isn't available then the variety will take precedence over the specified colour.
The value of the arrangement will always be honoured.
Certain hospital, such as St Vincent and the Royal Melbourne have banned sll flower deliveries. If Flowers for All receives orders for a hospital that rejects flowers, the customer will be notified by email or phone to make other arrangements.